Help with online and mobile banking, bill pay and debit cards
Online and Mobile Banking, Bill Pay and Debit Card Help
We are currently experiencing very heavy call volume. We are working as quickly as we can to address questions and return calls to clients.
We appreciate your understanding. Thank you.
We recently launched our new online banking system and have sent new One Community Bank debit cards to McFarland clients. Since then, we know some clients have experienced error messages or challenges resetting their log in or activating their new card.
We are aware of these concerns, and our team is working diligently to resolve the issues. If you are experiencing problems, there are two ways to get help.
- Call 866-245-1686 and talk with one of our bankers.
- Email our online banking support team. We have bankers dedicated to providing online banking help.
We apologize for any inconvenience. We know online banking and debit card access is important to you, so we will continue to update you on its status. We are working to ensure all clients can access online banking quickly and easily, 24/7.
One Community Bank Debit Card Activation
McFarland State Bank clients who have existing debit cards should have received new One Community Bank debit cards. Be sure to activate your new card today and begin using it.
- Call the phone number on the sticker attached to the new One Community Bank debit card.
Bill Pay Now Available in Online Banking
- Bill Pay is now available in online banking. Complete history and payees will be available by Friday, September 25.